CUSTOMER DESK

Privacy Policy

This policy explains what information Mallick Plumbing & Heating, Inc. collects through this website, how it is used, and the choices available to you. Last updated September 28, 2026.

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Information we collect

When you request service through a form on this site, we collect the information you provide — typically your name, phone number, email address, property type and a description of the work you need. The site also logs basic technical information (such as IP address and browser type) used for security and spam prevention.

How your information is used

Form submissions are used to respond to your request, schedule service and communicate by phone or email about work you have asked for. Submitting a form does not authorize text messages. Service-related and marketing texts require separate, optional opt-ins. Neither opt-in is required to submit a request or purchase services. Job applications do not enroll applicants in texts. We do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Service providers may process information only to support our services, such as customer support or delivering messages on our behalf. Text messaging originator opt-in data and consent are excluded from all other sharing categories and will not be shared with third parties for their own use.

Text message choices and records

When you submit the service form, we record your separate service and marketing SMS choices, the disclosure wording and version, the page submitted and the time received with your request. Service texts may include appointment confirmations, reminders and updates about your plumbing request. Marketing texts may include special offers and discounts. Message frequency varies; message and data rates may apply.

You can withdraw SMS consent at any time by replying STOP. Reply HELP for assistance or contact Mallick Plumbing & Heating, Inc., 7620 Rickenbacker Dr Suite L, Gaithersburg, MD 20879 · (301) 804-6759 · info@mallickplumbing.com. Your decision to decline or stop texts does not prevent you from requesting service. See our Terms of Service for the SMS program terms.

Analytics and call tracking

This site uses Google Tag Manager and related analytics cookies to understand how visitors use the site. Some phone numbers displayed on the site are call-tracking numbers used to measure which pages and campaigns generate calls; they connect to the same Mallick office lines.

Cookies and embedded content

The site may use cookies for convenience and measurement. Embedded content from other providers — such as videos and maps — can behave as though you visited that provider directly and may collect data under that provider's own policy.

Retention and your rights

Information is retained as needed for administration, security and legal obligations. You may request a copy or deletion of the personal information this site holds about you, except information we are required to retain.

Contact

Privacy questions and requests: Mallick Plumbing & Heating, Inc., 7620 Rickenbacker Dr Suite L, Gaithersburg, MD 20879 · (301) 804-6759 · info@mallickplumbing.com.

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